A Faithful First Step Toward Healing
In our life together as a faith community, we are called to care for one another with compassion, courage, and grace. One of the most loving actions we can take—whether for ourselves or a loved one—is to seek help early, before a concern becomes a crisis.
We understand that mental health takes many forms. Our support extends to those navigating addictions, neurodivergence, and other behavioral health challenges, recognizing the complexity and individuality of each experience. We also understand how these matters may emerge quietly and gradually. Left unaddressed, they can grow into patterns that affect our physical health, emotional well-being, and our relationships with God, family, and community.
But there is hope. Support is available—and healing is possible.
Why Early Intervention Matters
Mental and Behavioral health matters rarely appear overnight. Often, they begin with the overuse of alcohol, prescription medication, gambling, pornography, food, or digital media. These behaviors, when left unexamined, can become coping mechanisms that eventually take control.
Recognizing the early signs—and seeking care with openness and humility—is a vital step on the journey toward wholeness.
Everyone’s mental health journey is different. If you or a loved one is experiencing any part of the broad spectrum of emotional, behavioral, or substance-related challenges, know that you are not alone. Help is available.
Areas of Concern Where Support Is Available
- Alcohol or substance use
- Overeating or disordered eating
- Gambling or compulsive behaviors
- Overuse of screens or pornography
- ADD/ADHD
- Anxiety or depression
- Autism spectrum conditions
- Other neurodivergent experiences
Compassionate Resources for Support
Care is available for both HealthFlex and Non-HealthFlex participants. All services are confidential with many offered at no cost, and they are designed to support your emotional, mental, and spiritual well-being.
For HealthFlex Participants
Employee Assistance Program (EAP) via Optum + Talkspace
Offers confidential, faith-sensitive support for a wide range of personal and professional concerns:
- Up to 8 free sessions per concern per year
- Services available to you and your household members (even if they are not enrolled in HealthFlex)
- Topics may include:- Substance use and addiction
- Mental and behavioral health concerns
- Coping with loved ones facing addiction or mental illness
 
How to Access:
- Visit: mybenefitsaccess.org
- Call: 1-866-881-6800
- Includes access to Talkspace: secure, confidential therapy via text or video
MDLIVE for Behavioral Health
Virtual appointments with licensed therapists and board-certified psychiatrists.
- Appointments available 7 days a week, including evenings and weekends
- Call: 1-888-750-4991
- Learn more: Steps to Access MDLive for Mental and Behavioral Health Services
For All Clergy, Lay, Conference or District Staff
Whether or not you are enrolled in HealthFlex, you and your family members may access care through:
OhioHealth Employee Assistance Program (EAP)
- Up to 6 free visits per concern per year
- Open to clergy, lay employees, and their families
- Call: 614-566-3348
Additional Resources:
IMPORTANT HOTLINE NUMBERS
For: Columbus, Cincinnati, and Dayton areas
• United Way 211: Dial 211 or (513) 721-7900 or 1-800-233-4357
• Women Helping Women (Domestic Violence): (513) 381-5610
• YWCA House of Peace (Domestic Violence): (513) 753-7281
🏙️ Cincinnati
• Cincinnati Challenge Ranch:
📞 Call local center for intake – Faith-based rehab for men, teens, and expectant mothers
• United Way 211 (Greater Cincinnati):
📞 Dial 211 or 513-721-7900 – Referrals to addiction services
• Franklin County Children Services: (614) 229-7000
• Franklin County Adult Protective Services: (614) 525-4348
• Choices for Victims of Domestic Violence: (614) 224-4663
• Homeless Hotline: (614) 274-7000
• Huckleberry House (Youth Shelter): (614) 294-5553
• OSU Star House (Drop-in Center for Ages 14-24): (614) 233-3000 / (614) 826-5868
• Community Mediation Services of Central Ohio: (614) 228-7191
• Legal Aid Society: (614) 241-2001 / (614) 224-8374
• Mental Health Crisis Hotline (Adults): (614) 276-2273
• Mental Health Crisis Hotline (Youth): (614) 722-1800
• Suicide Prevention Hotline: (614) 221-5445 / 988
• NetCare Emergency Response: (614) 276-2273
• Mental Health America of Franklin County: (614) 221-1441
• Pro Bono Counseling: (614) 884-7227
• Charitable Pharmacy of Central Ohio: (614) 227-0301
• Lutheran Social Services 211 Foodline: (614) 341-2282
• Columbus Relief Stowe Mission: (614) 517-2038
• The Dream Center: (614) 547-3138
• The Open Shelter: (614) 222-2885
🏙️ Columbus
• Netcare Access:
📞 614-276-2273 – 24/7 crisis line for adults in Franklin County
• Substance Abuse & Addiction Hotline (Columbus):
📞 844-289-0879 – General addiction support
• Ohio 988 Suicide & Crisis Lifeline: Dial 988 (Press 1 for Veterans, Press 2 for Spanish)
• National Domestic Violence Hotline: 1-800-799-7233
• National Human Trafficking Hotline: 1-888-373-7888
• Crisis Text Line: Text 'HOME' to 741741
• Ohio Domestic Violence Network: 1-800-934-9840 / (614) 781-9651
• Ohio 211: Dial 211 or Text Zipcode to 898-211
Statewide Ohio Gambling Addiction Hotlines
• Ohio Problem Gambling Helpline:
📞 1-800-589-9966 (24/7 confidential support)
📱 Text: 4HOPE to 741741
🟩 Statewide Ohio Hotlines
• Ohio Addiction Hotline:
📞 866-210-1303 – 24/7 support for substance abuse and mental health crises
• Ohio CareLine (OhioMHAS):
📞 800-720-9616 – Behavioral health support and referrals
• Ohio Department of Mental Health & Addiction Services Helpline:
📞 877-275-6364 – Addiction and recovery support
• SAMHSA National Helpline:
📞 800-662-HELP (4357) – Substance abuse treatment referrals
• Crisis Text Line:
📱 Text 4HOPE to 741741 – Text-based support for addiction and mental health
You Are Not Alone
We believe in a God who heals, restores, and walks with us through every valley. Reaching out for support is a sacred act of self-care and trust.
If you are struggling, or if someone close to you is in need, please reach out. These confidential services are here to help you find clarity, connection, and healing—guided by love and grace.
Lastly, if your care provider or counselor believes the issue has progressed beyond early intervention, please contact the Conference Benefits Office to determine whether clergy or lay staff disability benefits may apply.